Call / Contact Center / Customer Care

We help our clients meet their sales and service needs. We are a high-touch, quality-driven provider. No project is too small for us to handle.
Our inbound call center unit provides your customers with reliable high-touch, quality-driven, personal services.

Inbound Call Center

Our inbound call center unit provides your customers with reliable high-touch, quality-driven, personal services. 

  • Customer service  / customer care / call center
  • Warehousing / Product fulfillment
  • Direct mail
  • Sales
  • Technical Support
  • Chat
  • Email
  • Web inquiries
  • Critical communications
  • Call center overflow / Call center backup
  • Overflow processing

Technology

  • Real-time monitoring
  • Digital call recording
  • Cloud-based secure data housing
  • Seamless/easy phone routing
  • Detailed, precise call reporting/call tracking